Refund Policy

Because our products are digital and delivered instantly upon purchase, all sales are final. We do not offer refunds simply for a change of mind, or because a product didn't produce the result you hoped for when used with a third-party AI tool. See our AI-generated output disclaimer in the Terms of Service.

When we will make it right

If a product is technically broken (e.g., the file doesn't open, is corrupted, or doesn't match what's listed under "What's included" on its product page), contact us within 7 days of purchase at elitebrand.commerce@gmail.com. Include your order confirmation and a description of the issue. We'll fix the file or issue a refund, at our discretion, once we've verified the problem.

Bundles

The same policy applies to bundles: a technical issue with the bundle's delivery is eligible for a fix or refund; a change of mind is not.